INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. The images we have for each product are the ones used by its manufacturer and other retailers. Just make sure you have the correct UPC when looking for specific products.

Where can I view my sales receipt?

Yes. After placing a request for quote, we will contact you about the order and inform you about your payment methods and our delivery system. We will send your sales receipts after completing your payment transaction with BMI.

How can I return an item?

Contact our customer service personnel for instructions on how to return products. All returns are subject to BMI's product return policies. 

Will you restock items indicated as “out of stock?”

We only restock an item depending on its availability in the wholesale market. Contact our sales personnel to know more about the product you are looking for.

How will you ship my order?

We have a unique transport and delivery system designed to get your order to you. After placing an order, our sales personnel will tell you when and how you will get the products to your location.

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